Frequently Asked Questions
Find answers to common questions about our products and services
Are ONE/SIZE products cruelty-free?
Yes, ONE/SIZE is a 100% cruelty-free brand. We do not test our products or ingredients on animals.
Is your makeup suitable for sensitive skin?
Our formulas are allergy-tested and designed to be inclusive for all skin types. However, we always recommend a patch test before full application.
How can I find my perfect shade?
You can use our virtual shade finder tool on the product pages or contact our beauty experts for a personalized consultation.
Are your products vegan?
Many of our products are vegan. Please check the 'Ingredients' tab on individual product pages for specific vegan certifications.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are unable to make changes or cancellations.
Where can I find a full list of ingredients?
A full ingredient list is available on each product page under the 'Ingredients' section and on the physical product packaging.